hobbylobby.com

What HobbyLobby.com Is — Straight Information

HobbyLobby.com is the official online home of Hobby Lobby Stores, Inc., a large U.S. arts-and-crafts and home-decor retail company. The website functions both as an online storefront and a customer service hub where you can browse products, make purchases, check store services, shipping info, and handle returns or order status. On the homepage you’ll find categories like home decor, fabric & sewing, floral & wedding, art supplies, party supplies, seasonal items, DIY tools, and more — pretty much an extension of what their physical stores stock online.

Hobby Lobby is headquartered in Oklahoma City, Oklahoma and has over 1,000 stores across 48 U.S. states. The brand is known for selling a broad range of arts, crafts, seasonal decor, and home goods with ongoing promotions and weekly sales.

Here are the practical details that matter if you’re shopping on hobbylobby.com or planning to visit a store:

Core Business and Background

Hobby Lobby began as a very small business in the early 1970s. Founder David Green and his wife Barbara started making custom picture frames using a small loan. Two years later, they opened the first retail store in Oklahoma City. Over the decades, Hobby Lobby grew to become the largest privately owned arts-and-crafts retailer in the world with more than 1,000 stores and tens of thousands of employees.

  • The company still remains family-owned and operated.
  • Store footprint covers 48 states (no locations in Alaska and Hawaii).
  • Typical Hobby Lobby store is quite large and stocks over 70,000 different items.
  • Retail focus includes craft supplies, fabrics, home décor, holiday decorations, party supplies, picture framing, seasonal products, and DIY tools.

The company’s corporate philosophy is shaped by the founder’s personal values, including closing all stores on Sundays to observe a day of rest for employees and customers.

Using HobbyLobby.com — What You Can Do

Shopping Online

The website lets you:

  • Browse categories and search for specific products.
  • View weekly sales and special offers.
  • Add items to cart and check out with shipping options.
  • Use filters to narrow by category (e.g., home décor, craft supplies, seasonal items).

Order Management

Once you buy something:

  • You can track orders from the site’s Order Status section.
  • Customer service options are available for help with damaged goods or questions.

Returns Policy

Hobby Lobby has a 90-day return window for most purchases. Here’s how it works online and in-store:

  • In-store returns: Items can be returned or exchanged within 90 days in most cases. Refunds go back the original payment method, or store credit/exchange if you don’t have a receipt.
  • Online purchases:
    • Online orders can be returned within 90 days too.
    • If the total of a line item is under $250, many online items can be returned at any Hobby Lobby store.
    • Purchases over $250 typically must be returned via mail to hobbylobby.com.
  • If merchandise arrives damaged, the company suggests contacting their customer service line directly for help.

Return windows, eligibility, and exchange rules can vary by item type, so reading the full policy on the site at the time you buy is wise.

Store Hours and Services

While hobbylobby.com handles the online storefront, it also lists store services and locations:

  • Most Hobby Lobby stores are open Monday through Saturday, 9:00 a.m. to 8:00 p.m., and closed on Sundays — a longstanding tradition of the company.
  • Website has a Store Finder feature to locate the nearest physical store.
  • Stores also offer services like custom framing, special orders, and seasonal projects.

The online site does not itself tell you specific holiday closures but mentions hours and links to store contacts where you can check exact times.

A Few Things to Know About the Company

Hobby Lobby isn’t just a retail store — its corporate decisions and actions have had broader impacts. Some relevant background facts:

  • The company was founded in 1972 as a small retailer and has grown dramatically since.
  • It is deeply tied to the Green family and has operated without going public.
  • The business maintains a unique identity among U.S. retail chains because of its private ownership and values-driven policies.
  • Over the years, Hobby Lobby has also been the subject of controversy and legal cases unrelated to its core retail operations, including a smuggling scandal involving ancient artifacts linked to the Museum of the Bible project funded by the Green family.

Key Takeaways

  • HobbyLobby.com is the official online storefront and service site for Hobby Lobby Stores, Inc., a major U.S. retail chain of arts and crafts stores.
  • The company started from a small picture-frame business in the early 1970s and now has over 1,000 stores in 48 states.
  • You can shop online, access sales and deals, manage orders, and find store locations.
  • Most returns must be done within 90 days, with specific rules for purchases over and under $250.
  • Hobby Lobby stores run typical retail hours (closed Sundays), and the brand holds to certain corporate values reflected in its operations.

FAQ

Is Hobby Lobby only an online store?
No. HobbyLobby.com is the online extension of Hobby Lobby’s physical stores. It lets you shop online, but the company also has physical retail locations nationwide.

Can all online purchases be returned in a store?
Most smaller purchases (under $250 per line item) can be returned in a store, but larger orders usually need to be returned by mail.

Does Hobby Lobby offer international shipping?
Hobby Lobby primarily operates in the U.S., and the online store focuses on U.S. orders. For current policies on international orders, you’d check the shipping section of the website for details.

Why are Hobby Lobby stores closed on Sundays?
The company’s policy reflects the founder’s values, prioritizing a day of rest and worship for employees and customers.

Who owns Hobby Lobby?
Hobby Lobby is privately owned by the Green family, with David Green as the founder and the family deeply involved in executive leadership.

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