aflac.com

What is aflac.com

aflac.com is the official website of Aflac Incorporated, a major American insurance company best known for selling supplemental insurance. It’s the digital front door where individuals, families, business owners, agents, and brokers can explore insurance options, manage policies, file claims, and learn about the company’s services. (Aflac)

On the site you’ll find sections for:

• Individuals & Families

• Business Owners

• Brokers & Agents

• Resources & Tools

• Claim filing and policy management

• Getting a quote or contacting an agent (Aflac)

The design is straightforward: menus link to product details, online account access, and customer support. For most users the biggest value is understanding what insurance Aflac sells and how to start a policy or manage one you already have. (Aflac)

What Aflac (and aflac.com) offers

Aflac specializes in supplemental insurance, which is designed to pay benefits on top of traditional health insurance — often as cash directly to you when you’re sick or hurt. It doesn’t replace primary health coverage. (Aflac)

Core product categories

On aflac.com you’ll see products for:

• Accident insurance — cash when an accident leads to medical treatments or bills. (Aflac)

• Cancer insurance — extra support if diagnosed with cancer, including benefits for treatments and sometimes living costs. (Aflac)

• Critical illness insurance — pays a lump sum if you’re diagnosed with a covered serious health condition like heart attack or stroke. (Aflac)

• Dental & vision insurance — coverage for routine and unexpected eye or dental care. (Aflac)

• Life insurance — offers financial protection for loved ones. (Aflac)

• Final expense insurance — helps cover funeral and related end-of-life costs. (Aflac)

• Medicare supplement (in the U.S.) — pays some costs that Original Medicare might not (like copays and coinsurance). (Aflac)

• Pet insurance — assistance for veterinary and other pet-related costs. (Aflac)

For companies, there are employer-focused supplemental benefits too, such as:

• Hospital insurance

• Short-term disability

• Supplemental vision

• Employee benefit packages with no direct cost to the employer (employees pay through payroll deduction) (Aflac)

The product pages on aflac.com describe who the coverage might be for, what kinds of situations trigger cash payments, and how the benefits are paid. The company emphasizes that these plans are usually supplements, not replacements, to standard medical insurance. (Aflac)

Signing up, managing policies, and filing claims

Once you’re ready to go beyond browsing, aflac.com lets you:

Get a quote

Fill in basic info and either request an online quote or connect with an agent to learn prices and options for your situation. (Aflac)

Open or log in to your account

Aflac has an online portal called MyAflac where people already insured can:

• View and manage their policies

• File and track claims

• Add beneficiaries

• Set up direct deposit for faster claims payouts

• Update contact details and policy info (Aflac)

Logging in requires registering at the login portal first. Once you sign up, you handle most policy tasks online without needing to mail forms. (Aflac)

File and track claims

The site lets you submit claims 24/7. Aflac aims for fast processing, paying eligible claims quickly so you can use the money for medical bills, everyday expenses, or other needs. (Aflac)

More than just products: tools and resources

aflac.com isn’t just sales pages. The Resources section includes:

• Advice articles on different types of insurance

• Tools like calculators (for life insurance)

• Guides on how to navigate health events with coverage

• Newsroom and company information, including corporate updates and press releases (Aflac)

This helps someone who’s new to supplemental insurance get a clearer picture of what they’re buying.

Company background

Aflac Incorporated (the company behind aflac.com) is a large public insurance firm founded in 1955 in Georgia, U.S. It’s known for being:

• A Fortune 500 company.

• A leading provider of supplemental insurance in the U.S. and Japan.

• Serving more than tens of millions of customers worldwide. (Aflac)

The brand is recognizable in part because of the Aflac Duck advertising campaigns, which boosted public awareness of the company’s name and products. (Wikipedia)

Practical points: how to use the site well

• Start with a quote if you’re evaluating cost. You don’t need an account to see options. (Aflac)

• Create a MyAflac account for ongoing policy management and easier claims. (Aflac)

• Use the resources section to understand the differences between insurance types before buying. (Aflac)

• Contact an agent through the site if your needs are complex — like adding benefits for a business. (Aflac)

Recent concerns and company news

In 2025, Aflac disclosed a network security incident where suspicious activity on its U.S. systems may have exposed sensitive personal data, including Social Security numbers and health information. The intrusion was stopped within hours, and the company engaged experts to investigate. Affected individuals were offered credit monitoring and identity protection services. (Reuters)

Key takeaways

• aflac.com is Aflac’s official insurance site, focused mainly on supplemental insurance products. (Aflac)

• You use the site to explore coverage, get quotes, manage policies, and file claims. (Aflac)

• Supplemental insurance pays cash benefits when traditional health coverage leaves gaps. (Aflac)

• The site serves individuals, families, and businesses, with tailored sections. (Aflac)

• There are resources and tools to understand different insurance types. (Aflac)

• Recent news includes a data security incident in 2025 that’s important to know about if you’re a policyholder. (Reuters)

FAQ

Q: Do you need health insurance to buy Aflac coverage?
A: No. Aflac supplemental plans can be purchased without a specific major medical policy, but they’re designed to supplement primary health insurance rather than replace it. (Aflac)

Q: Can you file claims online?
A: Yes — aflac.com lets you submit and track claims around the clock through the MyAflac portal. (Aflac)

Q: Is aflac.com secure for managing personal info?
A: The site uses standard security practices, but like all large insurers it can be a target for cybercrime. A reported cybersecurity incident in 2025 highlighted the importance of strong protections and monitoring for affected users. (Reuters)

Q: Can businesses use aflac.com?
A: Yes — there are sections for business owners to add supplemental benefits for their workforce, often at no direct cost to the employer. (Aflac)

Q: What’s the fastest way to get help with a policy question?
A: Logging in to MyAflac gives you direct access to your policy details and shows contact methods. For sales questions, using the “Find an Agent” feature is usually the fastest. (Aflac)