infotainment.com

What Infotainment.com Is and What It Sells

Infotainment.com is an online company focused on automotive electronics, especially vehicle infotainment systems and OEM parts. OEM stands for Original Equipment Manufacturer, meaning parts made to the same specifications as what came from the vehicle maker. The site offers navigation radios, screen upgrades, programming and repair services, and vehicle-specific electronics that replace or enhance factory systems.

The business wasn’t always called Infotainment.com. It began as OEM Auto Parts Co., founded in 2008 with the idea of bridging gaps between dealerships and car owners. Over time, it moved into a niche market: vehicle infotainment system upgrades and replacements. In the mid-2010s, they rebranded themselves based on that focus.

What you’ll find on the site are actual parts for cars and trucks, including fully engineered infotainment units designed to be plug-and-play (meaning you don’t have to cut wires or hack into systems manually). They also sell accessories like power folding mirrors, remote start modules, and other electronics.

They provide both products and some services. That includes bench testing and inspection, repair services, and sometimes remote programming. They also run a blog that talks about vehicle electronics topics, though most of the site is product listings and support content.


How the Company Operates

Infotainment.com is based in the United States, with multiple distribution and sales centers, including in Oviedo, Florida, and locations in Texas and Tennessee. Their core work hours are typically weekdays only, and they’re closed on weekends and major U.S. holidays.

They source parts and design solutions intended to improve or replace the infotainment units in modern vehicles. These are systems that control GPS navigation, touchscreen audio control, Apple CarPlay, Android Auto, Bluetooth, and other connected features inside vehicles.

A defining part of their offering is a compatibility guarantee backed by a warranty. That means the company asserts the part you buy will work with your specific vehicle model, and if it doesn’t, there’s a backup plan. They also emphasize DIY installation support, with some units designed to install without special tools or professional help.

Infotainment.com also provides customer service support, including phone support and live chat. They aim to assist buyers not just with parts but also with technical questions about compatibility and installation.


What Customers Say — Reviews and Reputation

The reputation of Infotainment.com online is mixed. On sites like Trustpilot, they have generally positive ratings, with many customers saying products worked as expected and support was helpful. But some reviews point to issues like long delivery times, out-of-stock problems, and difficulties with returns or compatibility confusion.

The Better Business Bureau (BBB) profile shows that there have been complaints related to delivery and communication. Some buyers reported that customer service took a long time to respond, or that orders didn’t progress as expected. The BBB still lists the business as accredited, which means it meets baseline standards, but the complaints section reveals areas where people had problems.

Independent forums and enthusiast groups also discuss the company. Some users — especially people on vehicle enthusiast boards — say the parts and upgrades can be pricey but see them as a solid solution compared to trying to source parts on their own. Others mention that the costs can be high and the software versions or programming might vary depending on what unit they receive.

So, the picture isn’t one-sided. There are satisfied customers, and there are also folks who hit bumps with shipping or support. That’s important context if you’re considering buying high-value electronics from them.


What You Can Buy There

The catalog at Infotainment.com includes:

  • Navigation Radio Units: Upgraded or replacement radios specific to vehicle models.
  • Screen Upgrades: Larger or newer generation screens with features like wireless Apple CarPlay or Android Auto.
  • Digital Clusters: Replacements for instrument clusters in some vehicles.
  • OEM Accessories: Miscellaneous OEM electronics like folding mirrors or remote start modules.
  • Repair Services: Options to send your existing unit in for repair or get a replacement pre-programmed unit.

The parts cover many popular makes and models, including brands like Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Lincoln, Ram, Toyota, and more. That’s based on their YouTube channel and catalog descriptions.

The company also offers a mail-in repair option for broken infotainment units. That service inspects and fixes your OEM radio or system and returns it to you. They claim to do a multi-point check and offer warranties on those repairs.


How Good Infotainment Systems Work in Vehicles

This isn’t about the company itself, but it helps explain why their products matter. Modern vehicles don’t have simple radios anymore. Infotainment systems are complex electronics that communicate with other parts of the vehicle network — like backup cameras, Bluetooth modules, voice controls, and navigation features.

If a unit isn’t properly programmed or compatible, you can get glitches like missing CarPlay options, touchscreen freezes, or errors in system software. That’s why companies like Infotainment.com focus on OEM or engineered solutions instead of generic aftermarket replacements.

At its core, an infotainment unit is a computer. Modern cars use these systems for more than entertainment. They’re part of connectivity and driver convenience. That’s why installation, programming, warranty, and support matter when you’re buying upgrades.


Key Takeaways

  • Infotainment.com is an automotive electronics company focused on OEM radio and infotainment system upgrades and replacements.
  • It started as OEM Auto Parts Co and evolved into a niche business in factory infotainment solutions.
  • They sell parts, accessories, and offer support services with compatibility guarantees and warranties.
  • Customers report both positive experiences and issues with shipping or support responsiveness.
  • Their offerings include navigation units, screen upgrades, and mail-in repairs.
  • Automotive infotainment systems are complex, making compatibility and correct programming important.

FAQ

Is Infotainment.com a real company?

Yes. It’s a U.S.-based business originally known as OEM Auto Parts Co and has operated since 2008.

Can I trust them to deliver vehicle parts that work?

Many customers do report working products. However, some have mixed reviews about delivery times and service responsiveness, so it’s wise to check compatibility before purchase.

Do they ship internationally?

They are based in the U.S. but mention global delivery options on their site. You’ll need to confirm specific shipping details at checkout.

Do I need professional installation?

Some products are designed to be plug-and-play, but installation difficulty varies by vehicle and part. Support resources are available to help.

What if a part doesn’t fit or work?

They offer compatibility guarantees and warranties, but exact terms vary by product, so read the policy before buying.

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