zoom.com

What zoom.com Actually Is

Zoom.com is the official corporate home for Zoom Communications, Inc., the company behind the Zoom platform — a suite of online communication and collaboration tools built around video conferencing but expanded far beyond that now. You can land on the homepage and immediately see the different product categories: meetings, chat, phone & calendar, docs & whiteboards, tasks, automation, events, webinars, and AI features. (Zoom)

Zoom started out purely as video conferencing software but has grown into a broader AI-first collaboration and communications platform that serves businesses, educators, and individuals worldwide. (Zoom)

Core Zoom Services (As Described on zoom.com)

The products on the site break into a few big buckets:

1. Zoom Meetings
Basic online video conferencing with features like screen sharing, video/audio chat, live chat and collaborative tools. This is what people traditionally think of when they say “Zoom.” (Zoom)

2. Zoom Chat & Team Collaboration
Persistent messaging, group chat, file sharing, and threaded conversations that work alongside the video features. (Zoom)

3. Cloud Phone & VoIP
Phone systems integrated into the Zoom ecosystem — you can make calls, have voicemail, and manage business phone functions. (Zoom)

4. Productivity Tools (Docs, Whiteboard, Scheduler)
Collaboration around documents, interactive whiteboards, task lists, scheduling and automation — the goal is to replace multiple separate apps with a unified suite. (Zoom)

5. Events & Webinars
Designed for larger scale broadcasts, virtual events, and audience interaction. (Zoom)

6. AI Companion & Automation
Built-in AI is now a big push: meeting summaries, generating notes, connecting workflows, and more. It’s positioned as part of the company’s move to make work smoother. (Zoom)

Zoom’s Origins & Business Identity

The company behind zoom.com is Zoom Communications, Inc. — an American tech company founded in 2011 by Eric Yuan. It started with a simple premise: make online meetings easier and less frustrating. Yuan left Cisco Webex to build something less clunky and more user-friendly. (Wikipedia)

Zoom grew fast, especially during the COVID-19 pandemic, when work-from-home needs ballooned and its apps were downloaded millions of times. It went public in 2019 and later rebranded to emphasize broader communications beyond video. (Wikipedia)

How Zoom Works

If you actually use Zoom (not just visit the site):

  • You create or join meetings with a link, meeting ID, or dial-in number.

  • During meetings you can share your screen, use chat, mute/unmute, start/stop video, and record sessions. (Zoom)

  • You can schedule meetings in advance or start instant ones.

  • Users can access Zoom from web browsers, desktop apps, and mobile apps. (Wikipedia)

There are support articles (like Zoom’s help center) that walk through the actual mechanics of starting and managing meetings, but zoom.com is mainly a product and marketing site, not a help manual itself. (Zoom)

Pricing Overview (What You Can Expect)

Zoom uses a freemium + subscription model. Basic use is free; paid tiers add more capacity and features.

Free / Basic

Paid Tiers
Various sources report pricing schemes that can vary by region and features:

  • Pro: Around ~$14–17/user/month in many markets with longer meetings and more controls. (Jamie)

  • Business: Bigger capacity (300 participants and more features) ~ $20+/user/month. (minuteslink.com)

  • Enterprise: Custom pricing for very large companies with advanced controls. (gemspace.com)

There are also separate add-ons like Zoom Phone plans, audio conferencing add-ons and higher-end webinar/event packages priced at different tiers. (MeetGeek)

Unified plans like Zoom Workplace bundle meetings, chat, phone, and productivity tools starting around ~$13.33/user/month, giving a consolidated communications platform. (GetVoIP)

What You Do on Zoom.com

Visiting zoom.com gets you:

  • A product map of all Zoom’s offerings (from meetings to AI tools). (Zoom)

  • Links to sign up or log in. (Zoom)

  • Resources like pricing pages, product pages, and developer tools. (Zoom)

  • Highlighted company direction — right now very focused on AI and unified communications. (Zoom)

It’s not the support center itself — that lives on a separate domain (support.zoom.com). (Zoom)

Key Takeaways

  • Zoom.com is the flagship site for everything Zoom offers — meetings, chat, phones, webinars, productivity tools, AI integration and more. (Zoom)

  • The company behind it is Zoom Communications, Inc., founded in 2011 and publicly traded. (Wikipedia)

  • You can use Zoom for basic video calls for free, but paying gets you bigger limits and advanced features. (Wikipedia)

  • Zoom now positions itself as a full collaboration platform, not just a video-calling app. (Zoom)

  • Real usage — scheduling meetings, joining calls, etc. — is done through clients (apps/web portal) rather than just visiting zoom.com. (Zoom)

FAQ

Q: Is Zoom free?
A: Yes, there’s always been a free tier. It lets you host and join video meetings with some limits (like meeting duration and number of participants). (Encyclopedia Britannica)

Q: Do I need an account to join a meeting?
A: Not usually. You can join a Zoom meeting via a link or ID without signing in, but you’ll need an account to host and manage meetings.

Q: What’s the difference between zoom.com and support.zoom.com?
A: zoom.com is the product/company site — marketing, overview, sign-ups. support.zoom.com is the help center with tutorials and guides. (Zoom)

Q: Does Zoom work on mobile devices?
A: Yes. Zoom works on phones, tablets, desktops, and browsers. (Wikipedia)

Q: How many people can join a Zoom meeting?
A: The free tier caps at about 100 participants; higher plans support much larger meetings, even up to 1,000 with add-ons. (Wikipedia)

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